Frequently Asked Questions

Yes, it absolutely is!  The story began in 1968 when Hitachi unveiled its inaugural personal massager, known as the ‘Hitachi Magic Wand,’ to the American market. This pioneering device, still cherished today, offers two-speed functionality as a corded wand massager designed to operate on a 110-volt system. Initially, it was exclusively accessible for purchase in the United States and Canada.

Moving into the 2000s, Hitachi engaged in a strategic collaboration with Vibratex Inc USA, entrusting them with the exclusive distribution rights. This partnership between Hitachi and Vibratex led to the development of a fresh range of more versatile massagers. The journey commenced with the introduction of the Magic Wand Rechargeable in 2015, followed by the debut of the Magic Wand Plus in 2019. Most recently, in 2022, they introduced the latest addition to their collection, the Magic Wand Mini, demonstrating their commitment to providing innovative and functional massager solutions.

Fast forward to 2023 and these authentic Hitachi Magic Wand massagers made it to the Australian market and are specifically made for the correct power requirements and plug design for the Australian market.

Yes they are.  These units are 100% authentic Hitachi models and are specifically designed for Australia power and plug requirements.  No adapters or power converters needed!

Yes.  All authentic Hitachi Wand massagers purchased here come with a full 1-year warranty from the date of purchase.

We are an official Australian company and ship from Australia for the fastest delivery possible.

Yes, we do!  Please note that the currency you purchasing with will still be in AUD.

Yes, absolutely.  All orders with us are shipped 100% discreet and do not mention our website on the box or packaging.  No one will know what is inside the box unless it is opened.

All models are designed in Japan and manufactured in China.

The Hitachi Magic Wand Original, model HV260, are made for Power source: 110 – 120 volts electrical outlet.  This would not work in the Australian market which is why this model is not sold on this website.  If you want that specific model, it is for sale in the North American market only.

You must be of legal age in Australia to order this device.  We do not sell to anyone under 18 years of age.

Massagers purchased from cannot be returned or exchanged due to the nature of the items being sold.  Please read about our shipping & returns policy for additional details.  Please note that all massagers do come with a full 1-year warranty to cover you from any manufacturer defects.

All prices are in Australian dollar.